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Oct 22, 2026 · About AiTOM · Company handbook

How requirements and scope are clarified

Requirements create a common understanding of problems, outcomes and constraints. A useful brief explains why the work is needed as well as what should be done.

Describe the situation

Identify who experiences the problem, when it occurs and how it is currently handled. A document, real operation or conversation can help locate the difficulty. Broad aims such as efficiency should become observable tasks and results.

Define the deliverable

Specify the format, content, dependencies and exclusions. A prototype, production system, content draft and public website have different completion criteria. Naming them separately helps prevent a demonstration from being mistaken for a delivered service.

Discuss information and constraints

Clarify sources, permitted use, confidentiality, existing tools and integration conditions. Unconfirmed budgets, schedules and staffing remain open questions rather than being turned into invented commitments.

Re-align when the scope changes

Additional pages, sources or functions can affect the existing work. Record the reason, affected deliverables and acceptance implications before revising the sequence. Small pieces of feedback should not silently accumulate into a different-sized engagement.

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